- Client: Florin Pleniceanu, Regional Manager of MK Drive UK Ltd
- Industry: Last-mile parcel delivery
- Location: Kent & Greater London
- Fleet Hired: 21 vans (18 SWB, 2 LWB, 1 Automatic)
About MK Drive UK
MK Drive UK Ltd is a high-performance Delivery Service Partner (DSP) operating across multiple logistics stations in Kent and Greater London. During peak seasons, the business manages a fleet of vehicles and over 350 delivery associates, distributing thousands of parcels to homes and businesses each day.
We rely on reliable vehicles, fast onboarding, and really solid fleet support,” says Florin Pleniceanu. “When you’re judged on strict delivery metrics, you can’t afford downtime.
The Challenge
Peak season brings huge fluctuations in parcel volume, making fleet scalability essential. MK Drive needed:
- Quick access to compliant vans
- Flexible terms
- Transparent pricing
- Fast onboarding for new drivers
- Reliable support with minimal downtime
Short-term rental proved the best solution:
“It gives us predictable costs and the flexibility we need during Peak,” Florin explains.
The Solution: 21 Pace Vans Delivered Fast
MK Drive hired 21 vans on short-term rental, including SWB, LWB and an automatic transmission option, all fully compliant with Amazon DSP requirements (insurance, telematics and condition).
“The process with Pace is always quick and straightforward,” says Florin. “They get vehicles out fast, onboard drivers quickly, and the support is consistently strong.”
This wasn’t the first year MK Drive chose Pace, the partnership has continued due to reliability, consistency, and value.
Supporting Peak Performance
The additional Pace vans were essential in helping MK Drive meet delivery targets during the busiest period of the year.
“Having those extra vans available at exactly the right time meant we hit our route targets and delivered everything on time. That’s huge for us.”
Vehicle Condition & Reliability
Despite operating under pressure, MK Drive reports consistently strong experiences with the fleet:
“The vans have always been in satisfying condition… clean, reliable and well-maintained. On the rare occasion something came up, Pace sorted it the same day.”
Customer Support That Keeps Up With Demand
One of the biggest differentiators? Pace’s responsiveness.
“Customer service has been outstanding. The team always replies quickly, communicates clearly, and supports us through urgent requests or changes. Their flexibility is one of their biggest strengths.”
Whether it’s adjusting fleet size or onboarding new drivers, Pace has matched MK Drive’s pace of operations.
Problem-Solving & Flexibility
Any minor issues (such as a required vehicle swap) were resolved immediately.
“Pace always finds a solution. Same-day resolution isn’t something you get from every provider.”
Looking Ahead
MK Drive plans to continue its partnership with Pace Van Hire, with a strong interest in expanding the relationship year-round:
“We absolutely plan to keep working with Pace. Especially during Peak, but not only. We want to build a long-term partnership.”
Their suggestions for future enhancements include:
- Higher mileage allowances
- More van availability during Peak
- More automatic vans in stock
Would They Recommend Pace?
Florin explains “No! If we could, we’d keep Pace all to ourselves because the service has been great. Jokes aside… yes, we’d absolutely recommend them.”
Need a flexible fleet that can scale fast during peak? Speak to Pace Van Hire and get vans on the road when it matters most.
