Overview
MForce Solutions specialises in installation services, with a focus on large-format graphics, POS, and events. Their work requires a reliable, flexible transport setup that can scale quickly, especially when major projects land in the diary.
With a large job booked well in advance, MForce needed a transport solution to support team members who didn’t have their own vehicles. Long-term van hire from Pace offered the practicality, flexibility, and personal service they needed.
The Challenge
As a business that relies heavily on self-employed installers, MForce can’t simply invest in a fleet of vehicles. Company Director, Michal Schmigielski explains “Most of my team is self-employed which means I can’t buy vans for them as HMRC would class them as employees. Rental is the second-best option.”
The upcoming project required multiple vans for a sustained period, without the high upfront costs of buying or the limitations of short-term rental.
The Solution: Pace Long-Term Van Hire
MForce hired two vans (a SWB and a small van) for two months plus an additional seven days. These were used primarily for team members’ daily commutes, and occasionally for transporting stock to installation sites.
Their choice of Pace was driven by a longstanding relationship and the convenience our service offers. Michal adds “We’ve had a good relationship with Pace for over nine years, ease of booking and a personal approach really matter to us.”
They compared options from other providers, but ultimately the trust built over nearly a decade sealed the decision.
Business Impact
Long-term van hire delivered the flexibility MForce needed, particularly during periods of high demand.
They also benefitted from the practical advantages that come with Pace’s local branches, Sunday opening hours, and out-of-hours drop-off.
“Pace is local to most of my team members and operating on Sunday helps me save money, I don’t have to rent vans from Saturday for Sunday projects. Also, the option to drop off the van outside opening hours is a big factor,” said Michal
Long-term hire has also helped MForce maintain a professional and scalable appearance “I can advertise as a bigger company than I am, knowing that with one phone call I can get transportation sorted.”
Vehicle Condition & Support
MForce rated the reliability and condition of the vans at 7/10 and scored short-term maintenance as average, though they praised the servicing on long-term hires as very good.
Customer service, however, is where Pace truly stands out.
“12/10 🙂”
Michael noted that occasional mechanical issues can be challenging when a team member is on a multi-day job far from a branch but also acknowledged that this has become “much less frequent recently”.
Flexibility When It Matters
MForce regularly adapts their hire periods as projects shift. For them, the ability to extend or modify agreements with ease is essential—and Pace delivered.
“Yes, many times—very smooth.”
They rate the overall long-term hire experience 10/10 and continue to rely on Pace for ongoing and future projects.
Room for Improvement
Force shared constructive suggestions that help us continue shaping our services:
- Reducing the insurance excess below £500
- A more flexible approach to naming drivers
- Out-of-hours pick-up options
We value this feedback as we continue refining the Pace experience.
The Outcome
Through Pace’s long-term van hire, MForce Solutions secured:
- Reliable transport for a major installation project
- Lower operational stress thanks to local branches and extended hours
- Flexible hire arrangements that match their shifting workload
- Trusted customer support that truly feels personal
- And most importantly, vans that help them deliver projects with confidence and professionalism.
When asked if Michal would recommend Pace, the answer was simple:
“Yes.”
Planning a big project and need dependable transport? Get in touch with Pace Van Hire for flexible long-term options.
